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Nova Design Group

07 3385 0698

NOVA DESIGN GROUP - PRIVACY POLICY

This privacy statement applies to the web site www.novadesign.com.au

INFORMATION COLLECTION and USE

Nova Design Group is the sole owner of the information collected on this website.

We collect information from our users at several different points on our website.

Contact Form

We request information from the user on our contact form. A user must provide contact information (name and email address). It is optional for the user to provide additional information for example, about the nature of their business and their job title. This information helps us to deal with the enquiry appropriately.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. Cookies are not linked to any personally identifiable information on our site. We use session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. These can be removed by following Internet browser help file directions. Cookies will be used to personalise content for specific users. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the "Profile" section.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

COMMUNICATIONS from the SITE

Client Area - Special Offers and Updates

We may send all new participating clients a welcoming email to verify password and username. Established clients will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Customer Service

We communicate with users on a regular basis to provide requested services and about issues relating to their account. We reply via email or phone.

SHARING

Nova Design Group does not pass on or sell information about our customers to any other business or organization. The only exception to this is where we are legally obliged to do so to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Choice/Opt-out

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email. Alternatively call +617 3385 0698 or write to Nova Design Group, PO Box 810, North Lakes Qld 4509 Australia.

Links

Our website may contain links to other sites. We are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website.

Security

Our website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

All our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.

If users have any questions or suggestions regarding our privacy policy, please contact us.